Compliance

In Ontario, every long-term care home is regulated by the Ministry of Long-Term Care. Provincial legistation requires every home to publicly disclose a number of documents on their website.

Download Documents

Quality Improvement Plan

Narrative

Work Plan

Emergency Response Plan

Visitor Policy



Forest Heights

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60 Westheights Dr
Kitchener, Ontario
N2N 2A8
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Phone: (519) 576-3320
Fax: (519) 745-3227
Email: CNH_ForestHeights@exeassist.ca


Ontario Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144
Hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week

Number of beds: 240



Forest Heights Executive Team

Nancy Longley, Executive Director, is responsible for the overall management and operations of our home, and serves as the home’s Quality Lead. This individual can assist in answering any and all questions, especially those related to policies, procedures and the culture of our home.

Amritpreet Kaur, Director of Care (DOC), is responsible for supervising the nursing team and can answer any resident care questions including those related to nursing practice, personal care and care plans and routines.

Dr. Jessica Seibel, Medical Director, is the lead physician responsible for the coordination of clinical services in the home. This individual can assist in answering questions related to medical care, convalescent care, chronic disease management, medications, end of life care and more.

Karen Sanderson, Infection Prevention and Control (IPAC) Lead, oversees the home’s Infection Prevention and Control Program by leading the planning, development, implementation, coordination and evaluation of the home’s program.